Privacy Policy

How we collect, use, and protect your personal information

Last Updated: November 9, 2025

Version 2.0 - Effective immediately

v2.0

Your Privacy Matters

At AI Maturity Platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.

GDPR Compliant

ISO 27001 Certified

SOC 2 Type II

Data Encryption

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you register, create assessments, or interact with our platform. This includes your name, email address, organization details, job title, and assessment responses.

1.2 Automatically Collected Information

We automatically collect certain information when you use our platform, including IP address, browser type, device information, usage patterns, and interaction data to improve our services and ensure security.

1.3 Assessment Data

Your assessment responses, maturity scores, recommendations, and related analytics are collected and stored securely to provide you with personalized insights and track progress over time.

2. How We Use Your Information

2.1 Service Provision

We use your information to provide, maintain, and improve the AI Maturity Platform, including conducting assessments, generating recommendations, creating reports, and delivering analytics.

2.2 Communication

We may use your contact information to send service-related notifications, platform updates, security alerts, and respond to your inquiries or support requests.

2.3 Analytics and Improvement

We analyze aggregated and anonymized data to understand usage patterns, improve our algorithms, enhance user experience, and develop new features.

3. Information Sharing and Disclosure

3.1 No Sale of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We may share information with trusted service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep this information confidential.

3.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or when necessary to protect our rights, property, or safety.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notification provided to you.

4. Data Security

4.1 Security Measures

We implement industry-standard security measures including encryption at rest and in transit, secure authentication, access controls, and regular security audits to protect your information.

4.2 Compliance

Our platform is compliant with ISO 27001, GDPR, and SOC 2 Type II standards, ensuring the highest level of data protection and privacy.

4.3 Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, review, and correct your personal information at any time through your account settings or by contacting us.

5.2 Data Portability

You can request a copy of your data in a structured, machine-readable format for transfer to another service.

5.3 Deletion

You have the right to request deletion of your personal information, subject to legal retention requirements and legitimate business purposes.

5.4 Opt-Out

You can opt-out of non-essential communications and certain data processing activities through your account preferences.

6. Cookies and Tracking Technologies

6.1 Use of Cookies

We use cookies and similar technologies to enhance user experience, maintain session state, remember preferences, and analyze usage patterns.

6.2 Cookie Management

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality.

6.3 Analytics

We use analytics tools to understand how users interact with our platform, helping us improve services and user experience.

7. International Data Transfers

7.1 Data Location

Your information may be processed and stored in servers located in different countries. We ensure appropriate safeguards are in place for international transfers.

7.2 Transfer Mechanisms

We use standard contractual clauses and other approved mechanisms to ensure your data receives adequate protection when transferred internationally.

8. Children's Privacy

8.1 Age Restriction

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8.2 Parental Rights

If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

9.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

9.2 Notification

We will notify you of material changes through email, platform notifications, or by posting a notice on our website. Your continued use constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Data Protection Officer

Email: privacy@aimaturity.ae

Phone: +971 2 123 4567

Address: AI Maturity Platform, PO Box 12345, Abu Dhabi, UAE

Additional Resources

For more information about how we handle your data, please review our Terms of Service, Accessibility Statement, and Help Center.